Transportation and delivery policy

At BarkinByBrit, we always believe that every handcrafted dog scarf is not merely a small accessory, but a gift full of love. To ensure that this special gift can be safely, quickly and completely delivered to you and your furry friend, we have formulated a detailed transportation and delivery policy, hoping to provide you with a transparent and reliable shopping experience.

I. Processing and Preparation Time
Every scarf from BarkinByBrit is carefully handcrafted by us. Under normal circumstances, your order will be processed and packed within 2 to 4 working days after you successfully place it. If the order volume is large or it falls on holidays, the processing time may be slightly extended. However, we always promise to complete it as soon as possible so that your furry friend can wear the exclusive cute scarf as soon as possible.

Ii. Mode of Transportation and Time
We cooperate with several reliable logistics service providers to ensure that packages can be delivered safely. The main transportation methods currently provided include:

Standard shipping: It usually takes 5-7 working days within the United States and is suitable for most orders.

Express delivery: For customers who urgently need to receive their goods, we offer an express delivery service within 2-3 working days.

International transportation: We also offer delivery services for dog lovers overseas. International transportation time varies by destination country, usually ranging from 7 to 21 working days, depending on local customs and logistics conditions.

Please note that the transportation time is an estimated time provided by the logistics service provider and does not include the order processing and packaging time.

Iii. Freight Description

For standard shipping within the United States, we will offer free shipping for orders over a certain amount (please refer to the settlement page for the specific amount threshold).

Express and international transportation will be charged based on weight, destination and delivery method. The relevant fees will be clearly displayed on the checkout page to ensure transparency and no hidden charges.

Iv. Order Tracking
After your order is dispatched, we will provide you with the tracking number via email. You can check the real-time status of your package at any time through the official website of the logistics company or our order tracking page. In this way, you can clearly know the location of the package and the estimated delivery time, without worrying about the anxiety of waiting.

V. Delivery Responsibility
Once the order is confirmed to be delivered to the address you filled in, we will consider the delivery to be completed. Please make sure the delivery address you provide is accurate and sign for the goods properly upon receipt. If the delay or return is caused by incorrect address filling, no one signing for the package or other reasons, the relevant costs may need to be borne by the customer. However, if any damage or loss occurs during transportation due to the logistics company, please contact us immediately. We will actively communicate with the logistics provider and solve the problem for you as soon as possible.

Vi. Tariffs and Taxes on International Orders
For orders sent overseas, customs duties or import taxes may be incurred in accordance with local policies. This part of the cost needs to be borne by the recipient. We suggest that you understand the relevant regulations of your country before placing an order to avoid unexpected expenses.

Vii. Special Notes
As all the scarves of BarkinByBrit are made by hand, some styles may require additional production time, especially during holidays or when new products are launched. If the estimated production and transportation time exceeds the regular range, we will notify you in advance by email so that you can make proper arrangements.

Viii. Customer Care and Support
At BarkinByBrit, we are well aware that waiting for the desired item can sometimes bring anticipation and even anxiety. Therefore, we promise to maintain communication with our customers throughout the transportation process. If there is any delay, loss or damage to your order, please contact our customer service team immediately (wholesale@barkinbybrit.com)
" We will assist you in the investigation as soon as possible and provide solutions such as reissuance, refund or others based on the actual situation.

Ix. Brand Commitment
Transportation and delivery are not merely a logistics link for us; they are also crucial moments when BarkinByBrit conveys care and trust to you and your furry friends. We hope that the moment you open the package, you will not only receive the product, but also feel our commitment to handcrafted quality and our love for dogs.

Summary
BarkinByBrit's transportation and delivery policy is designed to ensure that every customer can wait for their beloved handmade dog scarves with peace of mind and joy. Whether you are in the United States or overseas, we will do our utmost to ensure that this thoughtful little gift reaches you and your furry friend smoothly. Your satisfaction and your dog's happiness are our constant mission and driving force.